{"id":8822,"date":"2020-02-11T14:27:50","date_gmt":"2020-02-11T19:27:50","guid":{"rendered":"https:\/\/sevencycles.com\/7\/?page_id=8822"},"modified":"2025-10-30T08:27:45","modified_gmt":"2025-10-30T13:27:45","slug":"contact","status":"publish","type":"page","link":"https:\/\/sevencycles.com\/7\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p><!-- general contact form, serial number --><\/p>\n<div class=\"row\">\n<div class=\"col-sm-6\">\n<p>Email below or give us a call at <strong>617.923.7774<\/strong>.\u00a0 If we don&#8217;t pick up (we&#8217;re probably building bikes in the factory), leave a message, and we will return your call.<\/p>\n<p>Seven is a small company, and yet, we&#8217;ve sold more than 35,000 bikes over the years.\u00a0 That makes for a lot of incoming email.\u00a0 \u00a0It may take us a few days to respond to yours.\u00a0 If you don&#8217;t hear back from us within four days, please email us again.\u00a0 We appreciate your patience.<\/p>\n<hr \/>\n<p><strong>IMPORTANT<\/strong>:\u00a0 If you don&#8217;t receive a response from us within two days, please <strong>CHECK YOUR SPAM FILTER<\/strong>.\u00a0 About 10% of our email responses end up in spam.\u00a0 Put @sevencycles.com on your email &#8220;allow list&#8221; to ensure you receive our communications.<\/p>\n<hr \/>\n<p><strong>Frequently asked questions<\/strong>:\u00a0 You can see more <a href=\"https:\/\/sevencycles.com\/about\/faq.php\" target=\"_blank\" rel=\"noopener\">Frequently Asked Questions here<\/a>.<\/p>\n<hr \/>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8821-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"8821\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/7\/wp-json\/wp\/v2\/pages\/8822#wpcf7-f8821-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"8821\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8821-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p>Fields marked with * are required.\n<\/p>\n<p>First Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span>\n<\/p>\n<p>Last Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n<\/p>\n<p>Email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p>Confirm Email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email-confirm\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email-confirm\" \/><\/span>\n<\/p>\n<p>City*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-city\" \/><\/span>\n<\/p>\n<p>State\/Province*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-state\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-state\" \/><\/span>\n<\/p>\n<p>Country*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-country\" \/><\/span>\n<\/p>\n<p>Mobile Phone* (We will only contact you by phone if we believe our email response to you ended up in your spam filter.)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-451\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-451\" \/><\/span>\n<\/p>\n<p>Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p>Your Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p>If you are a Seven owner and have a question about your bike, please provide your serial number for faster service.\n<\/p>\n<figure style=\"border:1px solid #ccc; max-width: 335px;\">\n\t<p><img decoding=\"async\" src=\"https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2021\/03\/serial-number.jpg\" \/>\n\t<\/p>\n\t<figcaption style=\"padding:0; Margin:0;\">\n\t\t<p style=\"font-size:smaller; padding:0 15px;\">Depending on the model, the serial number is most likely on the right dropout on the inside portion of the derailleur hanger. Right where the rear wheel goes into the frame, near the chain and cassette.\n\t\t<\/p>\n\t<\/figcaption>\n<\/figure>\n<p>Serial Number\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"frame-serial-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"frame-serial-number\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p>\n<p>If you are having difficulty with this online form, please email info@sevencycles.com.\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<div class=\"col-sm-6\">\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2020\/03\/Seveneers-200103DSC_0049.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"img-responsive alignnone wp-image-8923 size-full\" src=\"https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2020\/03\/Seveneers-200103DSC_0049.jpg\" alt=\"The crew at Seven Cycles poses around a surface plate with a curvy frame in process\" width=\"1700\" height=\"900\" srcset=\"https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2020\/03\/Seveneers-200103DSC_0049.jpg 1700w, https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2020\/03\/Seveneers-200103DSC_0049-400x212.jpg 400w, https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2020\/03\/Seveneers-200103DSC_0049-300x159.jpg 300w, https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2020\/03\/Seveneers-200103DSC_0049-1024x542.jpg 1024w, https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2020\/03\/Seveneers-200103DSC_0049-768x407.jpg 768w, https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2020\/03\/Seveneers-200103DSC_0049-1536x813.jpg 1536w, https:\/\/sevencycles.com\/7\/wp-content\/uploads\/2020\/03\/Seveneers-200103DSC_0049-1200x635.jpg 1200w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/a><\/p>\n<h4>Frequently Asked Questions:<\/h4>\n<p>All of the <a href=\"https:\/\/sevencycles.com\/about\/faq.php\" target=\"_blank\" rel=\"noopener\">Frequently Asked Questions<\/a>.<\/p>\n<hr \/>\n<p><b><i>How do I purchase decals?<\/i><\/b> You can <a href=\"https:\/\/sevencycles.com\/7\/product\/decal-set\/\" target=\"_blank\" rel=\"noopener\">purchase decals here<\/a>.<\/p>\n<hr \/>\n<p><b><i>Can you add a disc mount to my Seven?<\/i><\/b> Unfortunately, this is not possible. Depending on the model, there are a number of issues, including the need to design the frame\u2019s rear triangle tubing to withstand the stresses caused by a disc brake system. The dropout interface is completely different. In nearly all cases, it is impossible to find a disc fork compatible with your existing frame. The cost of these modifications exceeds that of a new frame.<\/p>\n<hr \/>\n<p><b><i>Will you repair my non-Seven titanium frame?<\/i><\/b> We don\u2019t work on any frames we didn\u2019t build or that aren&#8217;t branded Seven.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Email below or give us a call at 617.923.7774.\u00a0 If we don&#8217;t pick up (we&#8217;re probably building bikes in the factory), leave a message, and we will return your call. Seven is a small company, and yet, we&#8217;ve sold more than 35,000 bikes over the years.\u00a0 That makes for a lot of incoming email.\u00a0 \u00a0It &hellip; <a href=\"https:\/\/sevencycles.com\/7\/contact\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Contact Us&#8221;<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8822","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sevencycles.com\/7\/wp-json\/wp\/v2\/pages\/8822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sevencycles.com\/7\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sevencycles.com\/7\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sevencycles.com\/7\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sevencycles.com\/7\/wp-json\/wp\/v2\/comments?post=8822"}],"version-history":[{"count":6,"href":"https:\/\/sevencycles.com\/7\/wp-json\/wp\/v2\/pages\/8822\/revisions"}],"predecessor-version":[{"id":17887,"href":"https:\/\/sevencycles.com\/7\/wp-json\/wp\/v2\/pages\/8822\/revisions\/17887"}],"wp:attachment":[{"href":"https:\/\/sevencycles.com\/7\/wp-json\/wp\/v2\/media?parent=8822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}