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Current Lead Times: Rider-Ready Framesets: 3 weeks. Full Custom Bikes: 7 weeks.

Building Your Titanium and Carbon-Titanium Bikes in the USA for 28 Years

Contact Us

Email below or give us a call at 617.923.7774.  If we don’t pick up (we’re probably building bikes in the factory), leave a message, and we will return your call.

Seven is a small company, and yet, we’ve sold more than 35,000 bikes over the years.  That makes for a lot of incoming email.   It may take us a few days to respond to yours.  If you don’t hear back from us within four days, please email us again.  We appreciate your patience.


IMPORTANT:  If you don’t receive a response from us within two days, please CHECK YOUR SPAM FILTER.  About 10% of our email responses end up in spam.  Put @sevencycles.com on your email “allow list” to ensure you receive our communications.


Frequently asked questions:  You can see more Frequently Asked Questions here.


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    If you are a Seven owner and have a question about your bike, please provide your serial number for faster service.

    Depending on the model, the serial number is most likely on the right dropout on the inside portion of the derailleur hanger. Right where the rear wheel goes into the frame, near the chain and cassette.

    Serial Number

    If you are having difficulty with this online form, please email info@sevencycles.com.

     

    The crew at Seven Cycles poses around a surface plate with a curvy frame in process

    Frequently Asked Questions:

    All of the Frequently Asked Questions.


    How do I purchase decals? You can purchase decals here.


    Can you add a disc mount to my Seven? Unfortunately, this is not possible. Depending on the model, there are a number of issues, including the need to design the frame’s rear triangle tubing to withstand the stresses caused by a disc brake system. The dropout interface is completely different. In nearly all cases, it is impossible to find a disc fork compatible with your existing frame. The cost of these modifications exceeds that of a new frame.


    Will you repair my non-Seven titanium frame? We don’t work on any frames we didn’t build or that aren’t branded Seven.