U.S. Built Custom Bicycles in Titanium and Titanium-Carbon Mix

Limited Warranty on Frames & Components

Did you purchase a new Seven but haven't registered your frame with us yet? Please register your Seven today!

Seven's warranty covers manufacturing defects and material flaws. The warranty does not cover failure due to material fatigue. Fatigue is part of normal wear and tear. Just as bearing wears out, every material has the potential to wear out regardless of engineering thoughtfulness.

Manufacturing or material defects are likely to appear within a year or so of the first ride. If the frame fails after a decade or more, that is most likely caused by fatigue rather than defect.

Limited Lifetime Warranty:

All Seven frames

Limited Five-Year Warranty:

Seven titanium components
Seven branded carbon forks

Limited One-Year Warranty:

Moving frame parts, including, but not limited to, bearings and suspension parts
Small replaceable frame parts, including, but not limited to, seat collars, rivnuts, brake mounts, sliding dropouts, and replacement derailleur hangers
Seven branded aluminum components

Not Warranted:

Paint. For proper maintenance of painted frames and components, see our Paint Care page.
Graphics. Either decals, etching, or other applied graphics.
Rust. For proper maintenance of steel frames, see our Steel Frame Care and Maintenance page.
Components and accessories not branded with the Seven name. These items are warrantied by the original manufacturer. Any claims should be directed to the part manufacturer.

Seven does not warrant frames or branded components against malfunctions or failures that result from normal wear and tear, material fatigue, abuse, neglect, improper maintenance, alteration, modification, improper assembly, use of parts not consistent with intended use, including electric motors of any sort, accident, competition, stunt riding, jumping, or commercial use.

Seven does not warrant frames or branded components if they have been altered in any way, including but not limited to such processes as welding, brazing, filing, polishing, drilling, bead blasting, anodizing, or through attempted repairs by any persons other than Seven.

Motor-assist: Seven does not warrant frames or branded components if someone has added or modified the bike for any motor-assist elements.

Internally geared hubs: Seven does not warrant frames or branded components built after 2019 if someone added an internally geared hub system including Rohloff.

Seven Cycles, Inc. warrants the repair or replacement of Seven branded parts, including frames and components, due to defects in workmanship and/or materials subject to the following conditions:

The warranty is valid to the original retail purchaser only and only for the time that person owns the frame.
The warranty registration online form is completed within thirty days of purchase.
All warranty claims are transacted through an authorized Seven retailer by the original purchaser, with proof of purchase.
Seven retains the sole option to repair or replace the frame as it sees fit.
In no event will Seven be responsible for consequential or special damages, including, but not limited to, pain and suffering. The bicycle rider assumes the risk of personal injury and understands that riding a bicycle assumes certain risks out of the realm of product performance or failure.
Frames and components purchased through any non-authorized source, including, but not limited to online auction sites or secondary resellers, are not warranted.
The customer is responsible for all costs related to the disassembly and reassembly of the bike.
The customer is responsible for all domestic or international shipping costs to and from Seven. This may include insurance, duties, tariffs, and any other costs associated with shipping.

Model and Material Specific Information

Carbon tubed frames

All frames with carbon seat tubes require the use of front derailleur clamp shims provided by Seven Cycles. Failure to use the shims will void the frame's warranty. You can purchase a front derailleur shim here.

All frames with carbon seat stays are optimized for normal road or trail riding conditions and not designed for:

Fixed stationary trainers with any rear wheel clamping mechanism will void the frame's warranty. Roller use is covered by our warranty.
Racks or panniers.

Paint

Paint is not covered under our warranty. For proper maintenance of painted frames and components, see our Paint Care page.

Steel frames

Rust is not covered under our warranty. For proper maintenance of steel frames, see our Steel Frame Care and Maintenance page.

Seven strongly recommends that you inspect your frame and components regularly for cracks, loose bolts, and corrosion. Do not ignore creaks, squeaks, or unusual performance characteristics such as handling anomalies. When in doubt, bring your bike to a professional bike mechanic for evaluation.

Seven strongly recommends that you have your bike checked and serviced by a professional bike mechanic at least annually.

Legal notes

This is the only warranty provided by Seven on the products it fabricates. This warranty supersedes any and all other warranties expressed or implied by Seven or its agents, including warranties of fitness for particular purposes or merchantability.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.